FACTORS ASSOCIATED WITH THE IMPLEMENTATION OF ELECTRONIC MEDICAL RECORDS AND THEIR INFLUENCE ON PATIENT CARE SERVICES AT KOPANG COMMUNITY HEALTH CENTER
DOI:
https://doi.org/10.66294/njms.v3i7.192Keywords:
Electronic Medical Record, EMR System, Patient Services, Public Health Center, Spearman RankAbstract
Adopting Electronic Medical Record (EMR) infrastructure plays a pivotal role in optimizing operational workflow, data precision, and overall healthcare service standards. Successful EMR integration hinges on multiple operational determinants, including system usability, rapid data retriever accessibility, software stability, data protection, and inter-unit connectivity. This research evaluates the impact of EMR system dimensions on patient care delivery at UPTD BLUD Kopang Public Health Center. Using a quantitative analytical framework with a cross-sectional design, this study targeted the entire staff utilizing EMR at UPTD BLUD Kopang Public Health Center as the population. Employing a total sampling strategy, 50 active respondents were selected. Primary data were gathered through structured questionnaires, direct observation, and documentary analysis, followed by univariate and bivariate evaluations using the Spearman Rank correlation method ().Findings demonstrate that both EMR system performance and patient service delivery are classified in the good category. Statistical computation yielded a Spearman Rank correlation coefficient of with a significance level of (), confirming a robust, positive, and statistically significant relationship between EMR system capability and patient service quality. Enhanced system capabilities directly drive superior service outcomes. It is concluded that EMR system performance significantly drives patient service excellence at UPTD BLUD Kopang Public Health Center. Consequently, continuous software upgrades, robust technical infrastructure maintenance, and ongoing staff development programs are imperative to maximize EMR performance in healthcare administration.
Downloads
References
Arie, D. A. L., Novana, F. E., Listiawan, N., Safara, D., & Sutha, D. W. (2024). Analisis kelengkapan dan keakuratan data rekam medis elektronik di Puskesmas X Surabaya. Jurnal Manajemen Informasi Kesehatan Indonesia, 12 (1), 1-10.
Arie, D. A. L., Putri, R., & Sari, M. (2020). Analisis kelengkapan dan keakuratan data rekam medis elektronik di puskesmas. Jurnal Manajemen Informasi Kesehatan, 8 (2), 85-94.
Azzahra, S. N., & Wahab, S. (2024). The impact of electronic medical record implementation on service effectiveness at Karangsari Public Health Center. Jurnal Ekonomi dan Sistem Informasi (JESI), 5 (2), 45-52.
Hatta, G. R. (2017). Pedoman Manajemen Informasi Kesehatan Di Sarana Pelayanan Kesehatan. Universitas Indonesia Press.
Irma Dewi, A., Pradnyani, P. E., & Putra, I. G. N. (2024). Pengaruh kualitas pelayanan terhadap ketepatan waktu pengisian rekam medis elektronik di Puskesmas Salembaran Jaya. Jurnal Penelitian Kesehatan Masyarakat (JPKEMAS), 4 (1), 22-30.
Kementerian Kesehatan Republik Indonesia. (2019). Peraturan Menteri Kesehatan Republik Indonesia Nomor 43 Tahun 2019 tentang Pusat Kesehatan Masyarakat. Jakarta: Kementerian Kesehatan Republik Indonesia.
Kementerian Kesehatan Republik Indonesia. (2022). Peraturan Menteri Kesehatan Republik Indonesia Nomor 24 Tahun 2022 tentang Rekam Medis. Jakarta: Kementerian Kesehatan Republik Indonesia.
Kuntoadi, G. B., Firmansyah, M., & Suryadi, Y. (2023). Analysis of inhibiting factors in the implementation of electronic medical records at East Pamulang Community Health Center. IJITRA: International Journal of Information Technology and Research Applications, 2 (1), 15-24.
Mulyana, D. (2020). Metodologi penelitian kualitatif. PT Remaja Rosdakarya.
Nofitriyani, N., Astuti, W., & Hidayat, R. (2021). Optimalisasi rekam medis elektronik dan implikasinya terhadap kualitas pelayanan kesehatan. Jurnal ADMI, 9 (1), 55-63.
Nofitriyani, N., Susanti, T., & Putri, A. N. (2024). Optimalisasi rekam medis elektronik dan implikasinya terhadap kualitas pelayanan kesehatan. Jurnal ADMI, 8 (1), 33-41.
Pradnyani, P. E., Putra, I. G. N., & Sari, M. (2023). Faktor-faktor yang memengaruhi kepuasan penggunaan rekam medis elektronik di unit rawat jalan. Jurnal Universitas Pahlawan, 7 (3), 101-109.
Pradnyani, P. E., Wirawan, I. M., & Dewi, N. P. (2019). Faktor-faktor yang memengaruhi kepuasan penggunaan rekam medis elektronik. Jurnal Manajemen Informasi Kesehatan, 7 (1), 12-21.
Ranjbar, A., & Mohammadi, M. (2021). Conceptual framework development in quantitative health research.
Riska, R., Mahendra, I., & Sari, N. (2020). Quality evaluation on the implementation of electronic medical records in primary health centers. Bali Medika Journal, 7 (1), 25-34.
Riska, R., Wahyudi, D., & Putri, A. (2024). Quality evaluation on the implementation of electronic medical records in primary health centers. Bali Medika Journal, 11 (1), 55-63.
Shortliffe, E. H., & Cimino, J. J. (2014). Biomedical informatics: Computer applications in health care and biomedicine. Springer.
Soraya, R., Yulianti, E., & Sari, D. (2023). Optimalisasi penggunaan rekam medis elektronik dalam meningkatkan efisiensi pelayanan kesehatan di Puskesmas Tajinan. Jurnal Kesehatan Terapan Indonesia, 5 (2), 67-75.
Soraya, S., Putra, A., & Lestari, R. (2022). Optimalisasi penggunaan rekam medis elektronik dalam meningkatkan efisiensi pelayanan kesehatan di puskesmas. IJITRA, 3 (2), 77-86.
Suci, A. (2023). Analisis keberhasilan implementasi rekam medis elektronik dalam meningkatkan efisiensi dan mutu pelayanan. Jurnal Manajemen Kesehatan, 9 (1), 14-22.
Sugiyono. (2020). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Turban, E., Pollard, C., & Wood, G. (2018). Information technology for management. Wiley.
UPTD BLUD Puskesmas Kopang. (2025). Profil UPTD BLUD Puskesmas Kopang tahun 2025. Praya: Dinas Kesehatan Kabupaten Lombok Tengah.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Muhamad Ridho Andritya Irawan, Novi Sri Rahmi, Fathurrahman, Muhammad Habibullah Aminy, Slamet Mardiyanto Rahayu, Lale Ajeng Khalifatun Wardani, Wahyu Aprilyaningsih
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
NJMS is licensed under a Creative Commons Attribution-Attribution-ShareAlike 4.0 International License.
Articles in this journal are Open Access articles published under the Creative Commons CC BY-SA License This license permits use, distribution and reproduction in any medium for non-commercial purposes only, provided the original work and source is properly cited. Any derivative of the original must be distributed under the same license as the original.
