Nusadaya Journal of Multidiciplinary Studies

PENGARUH WAKTU TUNGGU HASIL PEMERIKSAAN LABORATORIUM TERHADAP EFEKTIVITAS PELAYANAN PASIEN DI PUSKESMAS KEDIRI KABUPATEN LOMBOK BARAT TAHUN 2024

2024-08-18T01:09:26+00:00

In laboratory services at the Kediri Health Center, patients still often complain about the long wait for laboratory test results. Then based on field observations, laboratory equipment is insufficient and human resources are limited. In addition, the number of patients who carry out examinations reaches 30 to 40 people per day. This can cause the laboratory service time to be long. This study aims to determine the effect of Wakttu Wait for Laboratory Examination Results on the effectiveness of services at the Kediri Health Center, West Lombok Regency. This research was carried out for 3 months starting from March to May 2023 using the cross sectional method. The number of respondents as a sample was 97 people determined by accidental sampling. Data were collected in the analysis using univariate analysis and bivariate analysis The results showed that (1) The waiting time > 140 minutes obtained laboratory results for 34 patients (35.1%) and patients with a fast waiting time of ≤ 140 minutes received laboratory results at the Kediri Health Center, West Lombok Regency amounting to 63 people (64.9%), (2) Patients who felt that the effectiveness of laboratory staff services was less effective amounted to 31 people (32.0%), while patients who felt that the effectiveness of laboratory staff services were effective at the Kediri Regency Health Center West Lombok amounted to 66 people (68.0%) (3) The waiting time for patients to get laboratory results that is relatively long > 140 minutes amounted to 34 people, of which 24 people (70.6%) felt that the effectiveness of the service was less effective as many as 10 people (29.4%). The waiting time to get laboratory results that was relatively fast ≤ 140 minutes amounted to 63 people, of which 7 people (11.1%) felt that the service effectiveness was less effective as many as 56 people (88.9%). From the results of the statistical test, the p-value (Asymptotic Significance) of Pearson Chi Square = 0.000 < α 0.05 (Significant) was obtained. This means that there is an effect on the waiting time for laboratory examination results on the effectiveness of laboratory officer services at the Kediri Health Center, West Lombok Regency in 2024.

PENGARUH KOMUNIKASI TIM REKAM MEDIS DAN LOKET TERHADAP TINGKAT KECEPATAN PELAYANAN DI PUSKESMAS SESELA

2024-08-18T01:19:17+00:00

This study aims to (1) Whether there is an influence between X and Y in the Sesela Health Center. This research was carried out for 3 months starting from March to June 2023 using the Correlational Studies method. The number of respondents as a sample is 100 people. The data collected in the analysis used a simple regression analysis. The results of this study show that (1) effective communication between the Medical Record team and the Counter has a significant impact on the level of service speed at the Sesele Health Center. The clarity of information conveyed between the two teams has proven to be a key factor in improving service efficiency. Respondents who felt that the information they received were easy to understand tended to rate the speed of service, indicating that clear instructions can reduce the time it takes to deliver services to patients.

ANALISIS MOTIVASI PASIEN BPJS DAN PASIEN UMUM TERHADAP PELAYANAN DI KLINIK JEPUN KURIPAN KABUPATEN LOMBOK BARAT TAHUN 2024

2024-08-18T01:25:56+00:00

The aim of this research is to analyze the motivation of BPJS patients and general patients towards services at the Jepun Kuripan Clinic in West Lombok in 2024. And the specific aim of this research is to describe the motivation of BPJS patients and general patients at the Jepun Kuripan Clinic in West Lombok in 2024, to describe the quality of service received by BPJS patients and general patients at Jepun Kuripan Clinic, West Lombok in 2024. Analyzing the relationship between Motivation and Service Quality received by BPJS patients and general patients at Jepun Kuripan Clinic, West Lombok in 2024. The research design that will be used in this study is an analytical observational research design with a cross-sectional approach. The population of this study were all patients who sought treatment and received health services, both BPJS patients and general patients at the Jepun Kuripan Clinic, West Lombok. The number of samples in this study was "quota sampling" of 100 respondents, and the sample was taken by accidental sampling. The data collection techniques used in this research were interviews and questionnaires. The data analysis technique in this research is the Univariate Test and Bivariate Test using the Kendall'tau-b Test. The results of this research analysis after carrying out the Kendall tau -b test, the value with a correlation coefficient of 0.469 shows that the direction of the correlation is positive. This means that the higher the patient's motivation, the higher the quality of service felt by the patient. The strength of the relationship between patient motivation and service quality has "medium" strength, and vice versa between service quality and patient motivation.

GAMBARAN MANAJEMEN PENGELOLAAN LINEN PASIEN DENGAN KESESUAIAN STANDAR PELAYANAN MINIMAL DI RUMAH SAKIT JIWA MUTIARA SUKMA PROVINSI NTB TAHUN 2024

2024-08-18T01:33:21+00:00

Linen is an indicator of minimum hospital service standards in laundry installations. Standards for linen services are regulated in the Decree of the Minister of Health of the Republic of Indonesia No.129 of 2008 concerning Minimum Service Standards for Hospitals in accordance with the mandate of Law No.44 of 2009 concerning hospitals which states that hospitals must have service standards as a reference that must be achieved in implementing every aspect of implementation activities. The stages of hospital linen management consist of the stages of collecting linen, receiving linen, washing linen, storing linen, distributing linen, and transporting linen. Laundry services in hospitals have two indicators in the Minimum Service Standards, namely the absence of lost linen and the timely provision of linen for inpatient care, each of which is 100%. This research aims to determine the management description of patient linen management in accordance with minimum service standards at Mutiara Sukma Mental Hospital, NTB Province in 2024. This research is descriptive research using a quantitative approach, in the form of observation, documentation and questionnaires. Linen management in accordance with minimum service standards at the Mutiara Sukma Mental Hospital, NTB Province, has met the standards according to Ministerial Decree No. 17 concerning Hospital Environmental Health regarding the management of linen in hospitals starting from the process of collecting, receiving, washing, distributing and transporting. And based on Minister of Health Decree No.129/Menkes/SK/II/2008 concerning Minimum Service Standards where the indicators guarantee that there is no lost linen that has reached standards seen from several factors, namely human resources, facilities and infrastructure, policies (SOP), and minimum service standards (SPM) for linen.

GAMBARAN MANAJEMEN PENGELOLAAN LIMBAH MEDIS PADAT DI PUSKESMAS KEDIRI KABUPATEN LOMBOK BARAT TAHUN 2024

2024-08-18T01:38:09+00:00

Medical waste is infectious waste, radiological waste, cytotoxic waste and laboratory waste. Puskesmas is a health service unit that produces medical and non-medical waste, both solid and liquid, in its activities. Waste and rubbish that is not managed properly can be a factor causing environmental problems. Garbage and waste is a serious problem and cannot be considered trivial, which occurs in various countries, especially in Indonesia. This research aims to find out an overview of solid medical waste management at the Kediri Community Health Center, West Lombok Regency. This research is a descriptive study using observations in the form of a checklist of RI Minister of Health No. 18 of 2020. The management of solid medical waste at the Kediri Public Health Center, West Lombok district has met the requirements according to Minister of Health Regulation No. 18 of 2020 concerning Medical Waste Management for Regional-Based Health Service Facilities related to the process of sorting and containing, transporting, collecting and destroying.