Fatriyawan, A. A. and Arsi Safitri (2022) “PENGARUH ETIKA TERHADAP MUTU PELAYANAN LOKET PENDAFTARAN PASIEN RAWAT JALAN RUMAH SAKIT UNIVERSITAS MATARAM”, Nusadaya Journal of Multidiciplinary Studies, 1(1), pp. 6–11. Available at: https://ejurnal.aarsmataram.ac.id/index.php/njms/article/view/5 (Accessed: 11 January 2026).