PENGARUH KOMUNIKASI TIM REKAM MEDIS DAN LOKET TERHADAP TINGKAT KECEPATAN PELAYANAN DI PUSKESMAS SESELA

Authors

  • Lili Octaviani Lili octaviani Akademi Administrasi Rumah Sakit Mataram
  • Syatriawan Perdana Putra Akademi Administrasi Rumah Sakit Mataram

Keywords:

Medical record team and counter, Speed of health center services

Abstract

This study aims to (1) Whether there is an influence between X and Y in the Sesela Health Center. This research was carried out for 3 months starting from March to June 2023 using the Correlational Studies methodThe number of respondents as a sample is 100 people. The data collected in the analysis used a simple regression analysis. The results of this study show that (1) effective communication between the Medical Record team and the Counter has a significant impact on the level of service speed at the Sesele Health Center. The clarity of information conveyed between the two teams has proven to be a key factor in improving service efficiency. Respondents who felt that the information they received were easy to understand tended to rate the speed of service, indicating that clear instructions can reduce the time it takes to deliver services to patients.

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References

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Published

2024-08-27

How to Cite

Lili octaviani, L. O., & Syatriawan Perdana Putra. (2024). PENGARUH KOMUNIKASI TIM REKAM MEDIS DAN LOKET TERHADAP TINGKAT KECEPATAN PELAYANAN DI PUSKESMAS SESELA . Nusadaya Journal of Multidiciplinary Studies, 1(6), 9–15. Retrieved from https://ejurnal.aarsmataram.ac.id/index.php/njms/article/view/35